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After-sales policy

Service Support

W arranty Terms

Warranty Details

1. Free warranty period: In normal usage, if there is a quality issue, free replacement service will be provided within the warranty period. The shipping cost will be borne by both the buyer and the seller respectively;
(Notes: ① Normal wear and tear, theft, intentional damage or appearance damage of the product, or product damage caused by modification or lack of maintenance are not covered by the warranty; ② If we are unable to repair your product, or the product has been discontinued, we will replace it with an upgraded model of the same model or another product with performance not lower than the original product)

2. Lifetime limited warranty: For product damage caused by improper use or product damage beyond the free warranty period, our company will provide paid repair services, and only charge for material costs;

3. Multiple warranty service channels: After-sales registration can be made on the Nalide official account, contact the customer service of the purchasing store/NaJia WeChat official account (nextorch3), or obtain after-sales support by calling, sending emails, or directly contacting local distributors.

Morri Technology has always been customer-oriented. Regarding user experience, we are committed to providing our customers with excellent products and services. If you have any questions or suggestions about our services, please feel free to contact our customer service. We will do our best to provide the assistance you need. The right to modify this clause and the final interpretation belong to Morri Technology Company. Once again, we thank you for choosing Morri Technology products!

P roduct Anti-counterfeiting Verification

Enter the 18-digit anti-counterfeiting code or scan the anti-counterfeiting code on the packaging with your mobile phone for identification.

Please enter the 18-digit anti-counterfeiting code.

Please enter the 18-digit anti-counterfeiting code.

Post-sale03

Please scan the anti-counterfeiting code on the packaging with your mobile phone for identification.

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